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What information do we collect?
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We will collect personal details appropriate to the service you require. In some
areas, this may simply mean registering your name, address and email details. Other
on-line forms will require more information so that all the appropriate elements
of your service request will be dealt with in a timely manner.
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What do we use personal information for?
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There are various reasons that we need to collect personal data. For example, we
may need to ask you for your contact details for correspondence purposes. Similarly,
we may need information in order to fulfill our statutory obligations and regulatory
responsibilities. Subject to your agreement we may contact you to either provide
information about new services that are coming on line, or get your feedback on
how well we are performing. In any event we will only ever obtain information from
you that is ‘fit for purpose’ and does not constitute an invasion of your privacy.
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Rights
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Please note that in agreeing to share these details you have not forfeited your
rights as prescribed under the Data Protection Act 1998 and Jacob Fox will continue
to apply the same level of care to safeguard your privacy and use of your information
across all our services. Your service entitlement from Jacob Fox will not be affected
should you decide not to allow your data to be shared in this way or you change
your mind at any time in the future.
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Email Messages
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We are keen to ensure that we are providing our clients with services that they
need. Consequently, you may receive occasional e-mail messages from Jacob Fox on
matters that we consider may be of interest to you, if you have provided your email
address to us for this purpose.
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Information to improve our site
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We collect web statistics automatically about your visit to our site based on your
IP address. This information is used to help us follow browsing preferences on our
site so that we can regularly improve our web site. We do not use this information
to identify you as an individual and you will remain anonymous, unless you are asked
to identify yourself by completing a form or an online transaction. The information
we gather will also enable us to better understand your needs and how you use our
services so that we can continue to improve our performance over time.
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Cookies
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If you complete our online registration process, or subsequently login to the site,
we will use cookies to remember your preferences during your current visit, and
any future visits provided the cookie was not deleted in the interim. These cookies
only contain numeric identifiers, and can be deleted at the end of each visit by
logging out of the site. Your browser help text will contain information about how
to refuse cookies from our site should you wish. Refusing cookies from our site
will disable us from displaying content that is relevant you on certain pages, and
pre-filling forms with your name and contact details where relevant.
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Call +44 (0) 207 100 5070 for more information or click on the link for a
free valuation |
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